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return & refund

1. No Standard Return Policy

 

Due to the artistic and unique nature of our products, NOISE Fine Art does not accept returns or refunds for:

  • Original artworks

  • Giclée prints

  • Derivative products

  • Custom orders

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Each piece is carefully produced, securely packaged, and inspected prior to shipment.

 

2. Damaged Items Upon Delivery

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If an item arrives damaged, you must contact us within 7 days of receipt at:
info@noisefineart.com

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Please include:

  • Clear photos of the damage

  • Photos of the exterior and interior packaging

  • Your order number

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Depending on the situation, we may offer:

  • A replacement (when possible)

  • Store credit

  • An exceptional refund

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Original artworks cannot be replaced. In such cases, a refund may be evaluated based on the evidence provided.

 

3. Order Errors

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If you receive a product different from what was ordered, we will correct the situation at no additional cost.
Please contact us within 7 days, including details and supporting photos.

 

4. Processing Time

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Once your request is approved, processing a replacement, store credit, or refund may take 5 to 10 business days.

 

5. Custom Artworks (Commissions)

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For any custom order, a non-refundable 50% deposit is required.
Artworks created on commission are non-refundable and non-exchangeable.

 

6. Digital or Downloadable Products

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NOISE Fine Art currently does not sell digital or downloadable products.
This section is provided solely to inform customers that any future sale of digital files will be governed by a separate policy.

 

7. Contact

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For any questions regarding returns or issues with your order, please contact:
info@noisefineart.com

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